codecanyon-29452696-Laradesk – Helpdesk Ticketing System.zip

Laradesk – Helpdesk Ticketing System

Laradesk is a system for managing a helpdesk service. Where customers can submit tickets and agents can reply to customers.

With a very clean and simple interface, where your customers can manage their tickets with just a few clicks and will receive a notification to their email in each response to their tickets.

Demo

Demo page: https://getlaradesk.com/

Admin User: [email protected] / 12345678

Agent User: [email protected] / 12345678

Customer User: [email protected] / 12345678

Features

• Create & manage tickets
• Attach files to tickets
• Receive email notifications on each ticket response
• Organize tickets by status
• Organize tickets by label
• Organize tickets by department
• Assign specific users to each department
• Assign a priority to each ticket
• Manage canned responses and add them to ticket responses
• Manage users & user roles
• Set settings from visual interface
• Translate the strings from visual interface

Requirements

• PHP >= 7.3
• MYSQL => 5.7 or MariaDB => 10.2.7
• BCMath PHP Extension
• Ctype PHP Extension
• Fileinfo PHP extension
• JSON PHP Extension
• Mbstring PHP Extension
• OpenSSL PHP Extension
• PDO PHP Extension
• Tokenizer PHP Extension
• XML PHP Extension

Documentation

You can see the documentation and all the features of the application at the following link:

https://docs.getlaradesk.com/

Changelog

v1.0.0 – 2020-10-19

Added
- Initial release

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